Aqua Marine Shipping Agency DMCC Dubai aims to provide excellent quality of shipping support to clients and assist their businesses with efficient operations resulting in economies of scale in a professional manner. Better and efficient service and reduced costs, is the aim of our Branch staff. We have a mixed staff of expatriates and locals who understands the local market, rules and regulations to the benefit of our clients / Principals. Through its centralized and effective operational procedures AMSA ensures trouble-free operations at all times, day or night, 24 hrs. A day and 7 days a week.
AMSA is well placed to take advantage of the strategic geographical location of our Branch offices to offer our customers excellent services. To move their transit cargoes to adjacent countries through the road infrastructure.
Throughout the region, including to Burkina Faso, the Ivory Coast, Mali, Niger and Togo.
AMSA has a proven track record in customer service employing skilled local and expatriate personnel with extensive operational experience. The team merges international best practice with regional knowledge, providing customers with the best service possible.
AMSA has a strong bond and relations with local port authorities, our service providers and the country’s shipping industry; including cargo suppliers, importers, manufacturers, repairers and service engineers, all of which benefit our customers.
AMSA maintains exceptional levels of service through the setting and monitoring of Key Performance Indicators (KPIs). We measure these internally, to ensure we maintain service, efficiency and productivity standards and we
provide the necessary feedback to our clients enabling them to make informed decisions about their operations.
ASMA has a state-of-the-art communications network, provides its customers with a strong competitive advantage, allowing us to deliver a reliable and efficient 24/7 service. We work closely with other branch offices in the region.